Technology Solution

Privacy Policy

The following statement outlines the privacy policy of Silverstream Technologies B.V. This policy is based on our fundamental goal to provide our visitors with quality information and resources while maintaining individual anonymity and personal privacy. This policy complies with the laws set out by the General Data Protection Regulation (GDPR).

This Privacy Policy applies only to your use of our website; www.silverstream-tech.com. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

Your Rights
As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

  • The right to be informed about our collection and use of personal data;
  • The right of access to the personal data we hold about you;
  • The right to rectification if any personal data we hold about you is inaccurate or incomplete;
  • The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you;
  • The right to restrict (i.e. prevent) the processing of your personal data;
  • The right to object to us using your personal data for particular purposes; and
  • Rights with respect to automated decision making and profiling.
     

If you have any cause for complaint about our use of your personal data, please email us at info@silverstream-tech.comand we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

Visitor Data Collected by Silverstream Technologies
When you access our web pages, the client information and the essential and nonessential technical information listed below is automatically collected – we refer to those categories collectively as “access” information. No other information is collected through the Silverstream Technologies website except when you deliberately decide to send it to us (for example, by clicking on a link to send us an e-mail). The information you might choose to send us is listed below as “optional information.”

Automatically Collected Access Information
Client information; the Internet domain and Internet address of the computer you are using. Essential technical information; identification of the page or service you are requesting, type of browser and operating system you are using; and the date and time of access. Nonessential technical information; the Internet address of the website from which you linked directly to our website, and the “cookie information” described below.

Optional information
When you send us an e-mail: your name, e-mail address, and the content of your e-mail. When you complete online forms: all the data you choose to fill in or confirm.

How Do We Use Data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.

Our use of your personal data will always have a lawful basis. Specifically, we may use your data for the following purposes:

  • Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
  • Providing and managing your access to our site;
  • Personalising and tailoring your experience on our site;
  • Replying to emails from you; We generally use return e-mail addresses only to answer the e-mail we receive. Such addresses are generally not used for any other purpose. If you send us your CV through the link on the website the information you provide during the process will only be used for the purpose of progressing your application;

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

This information is kept for statistical purposes and we do not try to link the client information to a specific user of our web page. However, on rare occasions when a “hacker” attempts to breach computer security, logs of access information are retained to permit a security investigation. In such cases, these logs may be forwarded, together with any other relevant information in our possession, to law enforcement agencies.

We use information you provide about yourself only to complete your specific request. We do not share this information with outside parties except to the extent necessary to complete that request. If this becomes the case, we would ensure to gain your consent before sharing any information with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without a clear notice and without also providing you an opportunity to give explicit consent or otherwise prohibit such unrelated uses.

How and Where Do We Store Your Data?
We only keep your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it.

Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our Website and submitting information to us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

Do We Share Your Data?
In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.

Use of Cookies
The Silverstream Technologies website may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our products and services. In addition, our site uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our site. Accepting the cookies used on our site does not give us access to your personally identifiable information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyse traffic patterns on our site. This can enable us, over time, to provide you with a better experience by improving the content and making our site easier to use.

Providing Information is Your Choice
There is no legal requirement for you to provide any information at our website However, our website will not work without routing information and the essential technical information. Failure of your browser to provide nonessential technical information will not prevent your use of our website, but may prevent certain features from working. For any optional information that is requested at the website, failure to provide the requested information will mean that the particular feature or service associated with that part of the web page may not be available to you.

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, consistent with the policies of Silverstream Technologies and with the laws and regulations of the United Kingdom and the GDPR.

How to Contact Us
Should you have other questions or concerns about our privacy policies and practices, please send us an e-mail at: info@silverstream-tech.com. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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